Get Started with Ledger — ledger.com/start

Welcome! This guide walks you through everything you need to begin using your Ledger hardware wallet via ledger.com/start. Whether you're opening the box for the first time or helping someone set up a secure crypto storage solution, this step-by-step tutorial covers initialization, connecting to Ledger Live, creating a recovery backup, best practices for security, and basic troubleshooting.

What is ledger.com/start and why use it?

The page at ledger.com/start is the official onboarding portal created by Ledger to guide new users through device setup. It is the recommended first stop after unboxing your Ledger device. The portal links to the latest Ledger Live app, firmware updates, and clear instructions tailored to each model. Using the official path at ledger.com/start ensures you follow Ledger's verified steps and avoid unofficial or fraudulent guides.

Before you begin: what you need

Your Ledger hardware device (Nano S, Nano S Plus, Nano X, or the current Ledger model)
A computer or smartphone and a USB or Bluetooth connection depending on your device
An up-to-date browser and the official Ledger Live app obtained from ledger.com/start
A safe, private place to store your recovery phrase (do not store it digitally)

Step-by-step setup (follow the flow on ledger.com/start)

Go to ledger.com/start and download Ledger Live for your operating system. Do not use third-party downloads.
Unbox and power on your Ledger device. Choose a secure PIN when prompted; this protects the device locally.
Write down your recovery phrase exactly as it appears on the device's screen — this is your only backup. Store the paper in a physically secure place.
Install the Ledger Live app and follow the in-app instructions to add accounts and install apps for the blockchains you need (Bitcoin, Ethereum, etc.).
Verify any firmware prompt — only accept firmware updates shown within Ledger Live and when visiting official Ledger URLs such as ledger.com/start.

Important: Never share your recovery phrase with anyone. Ledger will never ask for your recovery phrase over email, chat, or phone.

Security best practices

Using Ledger correctly means combining on-device security with smart operational habits. Keep these key practices in mind:

Always start at ledger.com/start for downloads and official instructions.
Store your recovery phrase offline — use a fireproof, waterproof physical backup if possible.
Use a unique PIN on your Ledger device and avoid entering it where others can see.
Enable additional account-level protections where available (e.g., passphrase feature for advanced users).

Troubleshooting common issues

If Ledger Live does not detect your device, first ensure the cable or Bluetooth connection is working and the device screen is unlocked. Reboot your computer and try a different USB port. If firmware updates fail, follow the instructions on ledger.com/start precisely or consult Ledger's official support resources. Always verify you are on the correct domain: ledger.com/start.

Using Ledger Live after setup

Once your device is initialized at ledger.com/start and added to Ledger Live, you can manage accounts, send and receive tokens, and install blockchain-specific apps. Ledger Live also helps you monitor portfolio balances and keep firmware up to date. Transactions require physical confirmation on your Ledger device, adding a critical layer of security.

FAQ — Quick answers

Q: Can I recover my funds if I lose my Ledger?

A: Yes — your recovery phrase is the ultimate key. If you lose your device, purchase a new Ledger (or compatible recovery tool) and restore using the recovery phrase you saved during setup at ledger.com/start.

Q: Is it safe to enter my recovery phrase into a computer or phone?

A: No. Never enter your full recovery phrase into a computer, phone, or website. Only enter it on a new Ledger device during offline restore if absolutely necessary, and preferably on the device itself, not via a connected computer app.

Q: What if Ledger Live asks for my recovery phrase?

A: Ledger Live will never ask for your recovery phrase. If prompted, treat it as a scam and disconnect immediately. Use the official resources at ledger.com/start to verify.

Final checklist before you finish

Downloaded Ledger Live from ledger.com/start.
Initialized your device and set a PIN.
Copied the recovery phrase and stored it securely offline.
Installed only the apps needed for your crypto accounts.
Confirmed you can send and receive a small test transaction.

Setting up your Ledger using the official path at ledger.com/start gives you a strong, practical foundation for secure crypto custody. The combination of a hardware wallet and cautious operational habits dramatically reduces the risk of theft. If you ever need more help, return to ledger.com/start for official instructions, tools, and troubleshooting guides.

Begin at ledger.com/start